Privacy policy

Your Privacy Matters

We are committed to protecting your privacy and the information you share with us. When you visit our site or make a purchase, we may collect personal data such as your name, email address, shipping address, and payment information. This data is used solely to process your orders, provide customer service, and—if you opt in—send marketing updates from Hatch Wellness, Inc.

We do not sell or rent your personal information to third parties. However, we may share information with trusted third-party partners (such as Shopify and payment processors) as needed to fulfill your order or improve our services. All third-party providers are required to maintain the confidentiality and security of your information.

We take reasonable steps to protect your data, including encryption, secure hosting, and compliance with Shopify’s security standards. You may request to view, modify, or delete your personal information at any time by contacting us at info@hatchspray.com.

By using our website, you consent to this Privacy Policy. If we make changes, we’ll post updates on this page.

When you purchase a subscription, you'll receive recurring deliveries based on the subscription duration and frequency you select. All subscriptions have a default charge frequency of 28 days, unless otherwise specified at checkout.

Important: By enrolling in a subscription, you agree to be charged automatically for each billing cycle until you cancel. You will be notified via email before each charge and can cancel at any time before the next billing date to avoid being charged.

Your payment details are stored securely, and your subscription will auto-renew unless canceled.

To cancel, pause, or modify your subscription, simply email us at info@hatchspray.com or log in to your account and manage your settings. If you have any trouble, our customer care team is here to help.